SophieK
NZ Accomodation Booking system UX/UI
NZ Accomodation Booking system UX/UI
NZ Accomodation Booking system UX/UI
Mt.Ruapehu
Mt.Ruapehu
Mt.Ruapehu
My project is centred on the strategic promotion of New Zealand's tourism industry, with a specific focus on the accommodation sector, particularly in the Whakapapa region, renowned as NZ's largest ski destination. The primary stakeholder objective is to attract short-term visitors who independently book their accommodations.
My project is centred on the strategic promotion of New Zealand's tourism industry, with a specific focus on the accommodation sector, particularly in the Whakapapa region, renowned as NZ's largest ski destination. The primary stakeholder objective is to attract short-term visitors who independently book their accommodations.
My project is centred on the strategic promotion of New Zealand's tourism industry, with a specific focus on the accommodation sector, particularly in the Whakapapa region, renowned as NZ's largest ski destination. The primary stakeholder objective is to attract short-term visitors who independently book their accommodations.
Problem Statement
Current Tourism NZ Brand is tidy and clear layout but the booking system lags behind in terms of functionality. Information is quite heavy and user couldn’t get information easily.
Possible Solution
The new application is designed to present a concise reservation form on the loading page, incorporating essential information and functionality for a seamless user experience. This approach ensures a straightforward user journey. Additionally, travelers will have the capability to share tips and information through various social media channels.
Problem Statement
Current Tourism NZ Brand is tidy and clear layout but the booking system lags behind in terms of functionality. Information is quite heavy and user couldn’t get information easily.
Possible Solution
The new application is designed to present a concise reservation form on the loading page, incorporating essential information and functionality for a seamless user experience. This approach ensures a straightforward user journey. Additionally, travelers will have the capability to share tips and information through various social media channels.
Problem Statement
Current Tourism NZ Brand is tidy and clear layout but the booking system lags behind in terms of functionality. Information is quite heavy and user couldn’t get information easily.
Possible Solution
The new application is designed to present a concise reservation form on the loading page, incorporating essential information and functionality for a seamless user experience. This approach ensures a straightforward user journey. Additionally, travelers will have the capability to share tips and information through various social media channels.
In interviews with users aged 20s to 40s planning winter trips to NZ, we focused on their trip purposes and essential planning info. They want snow and outdoor winter activities with friends and family. I guided them through the trip-planning process, from start to finish. Users first looked into the trip's purpose, then focused on practical aspects like scheduling and budgeting. They actively set travel parameters and costs, helping us understand their preferences and decision-making.
In interviews with users aged 20s to 40s planning winter trips to NZ, we focused on their trip purposes and essential planning info. They want snow and outdoor winter activities with friends and family. I guided them through the trip-planning process, from start to finish. Users first looked into the trip's purpose, then focused on practical aspects like scheduling and budgeting. They actively set travel parameters and costs, helping us understand their preferences and decision-making.
In interviews with users aged 20s to 40s planning winter trips to NZ, we focused on their trip purposes and essential planning info. They want snow and outdoor winter activities with friends and family. I guided them through the trip-planning process, from start to finish. Users first looked into the trip's purpose, then focused on practical aspects like scheduling and budgeting. They actively set travel parameters and costs, helping us understand their preferences and decision-making.
I interviewed a hotel reservation team member with four years in hospitality. Over 90% of bookings are online, mainly through booking.com. Challenges include booking.com not always handling special requests well, leading to guest complaints. Third-party sites also cause payment errors, affecting the hotel's rating. Chain hotels have their own reward programs, but Air New Zealand's Airpoints is the top loyalty system for guests. These insights highlight challenges and the need for better solutions to improve guest satisfaction and hotel reputation.
I interviewed a hotel reservation team member with four years in hospitality. Over 90% of bookings are online, mainly through booking.com. Challenges include booking.com not always handling special requests well, leading to guest complaints. Third-party sites also cause payment errors, affecting the hotel's rating. Chain hotels have their own reward programs, but Air New Zealand's Airpoints is the top loyalty system for guests. These insights highlight challenges and the need for better solutions to improve guest satisfaction and hotel reputation.
I interviewed a hotel reservation team member with four years in hospitality. Over 90% of bookings are online, mainly through booking.com. Challenges include booking.com not always handling special requests well, leading to guest complaints. Third-party sites also cause payment errors, affecting the hotel's rating. Chain hotels have their own reward programs, but Air New Zealand's Airpoints is the top loyalty system for guests. These insights highlight challenges and the need for better solutions to improve guest satisfaction and hotel reputation.
Approach
The project approach involves designing a new application featuring a concise reservation form on the loading page, integrating essential information and functionality to streamline user experience. This ensures a straightforward journey for users. Additionally, traveler will be able to share tips and information across multiple social media channels, enhancing engagement and outreach.
Approach
The project approach involves designing a new application featuring a concise reservation form on the loading page, integrating essential information and functionality to streamline user experience. This ensures a straightforward journey for users. Additionally, traveler will be able to share tips and information across multiple social media channels, enhancing engagement and outreach.
Approach
The project approach involves designing a new application featuring a concise reservation form on the loading page, integrating essential information and functionality to streamline user experience. This ensures a straightforward journey for users. Additionally, traveler will be able to share tips and information across multiple social media channels, enhancing engagement and outreach.
SophieK
Ruapehu